American Medical Response and Lyft Announce Partnership

GREENWOOD VILLAGE, Colo.–(BUSINESS WIRE)–Two leading specialists in transportation services have joined forces to
make it easier for hospitals, healthcare systems and managed care
organizations to offer patients efficient transport services to and from
hospital settings and medical appointments.

American Medical Response (AMR), the nation’s largest provider of
medical transportation, and on-demand transportation service Lyft
announced a partnership to provide non-emergency medical transportation
services for patients who need a ride from the hospital to their home or
to outpatient procedures. This will include technology integration and
expansion of the program into all 42 states that AMR operates within.

The AMR and Lyft partnership supports AMR’s “One Call” service for
healthcare systems’ integrated patient transport programs. Now,
hospitals and caregivers can arrange any patient transport – from a
non-emergency rideshare service to ambulance transport – with a single
call or via an online portal.

“Our health plan and health system partners rely upon AMR and our
Access2Care subsidiary to effectively manage the non-emergency
transportation needs of their members. This partnership with Lyft
provides an additional transport option for patients who require
transportation, but do not need the services of an ambulance or other
higher level of care,” said Sven Johnson, CEO of Managed Transportation
and Integrated Solutions at AMR.

The companies recognize that many hospitals are challenged to provide
and pay for taxi vouchers and other forms of transportation for
discharged patients. Additionally, missed appointments are a significant
driver of cost and delay in outpatient procedures. Through the Lyft
partnership, AMR hospital, health systems and health plan clients can
participate in “One Call” services that allow the hospital, clinic or
health plan to request and pay for rides for patients who do not have
access to other transportation – ultimately improving outcomes and
lowering costs. The Lyft rideshare services are a fraction of the cost
of traditional taxis, and Lyft’s platform allows hospitals and others
complete visibility into transport spend, removing the risk of abuse
associated with poorly tracked paper vouchers.

“We are looking forward to working with American Medical Response as an
on-demand transportation partner,” said Gyre Renwick, head of healthcare
partnerships, Lyft. “This opportunity to extend our services to the
healthcare community allows us to align with AMR’s mission of making a
difference by caring for people in need.”

About American Medical Response

American Medical Response, Inc., America’s leading provider of medical
transportation, provides services in 40 states and the District of
Columbia. More than 25,000 AMR paramedics, EMTs, RNs and other
professionals work together to transport more than 4.4 million patients
nationwide each year in critical, emergency and non-emergency
situations. AMR, a subsidiary of Envision Healthcare Corporation (NYSE:
EVHC), is headquartered in Greenwood Village, Colorado. For more
information about AMR, visit
and follow @AMR_Social
on Twitter.

About Access2Care

Access2Care is an industry leading non-emergency transportation
management company serving health plans, government entities, and
healthcare facilities. Access2Care’s advanced software provides readily
available, high quality and appropriate medical transportation for
health plan members and patients with the convenience of a single,
toll-free phone call or on-line request. Access2Care manages the
transportation provider network ensuring services are provided by
qualified and credentialed medical transportation providers. Access2Care
is a business unit of American Medical Response (AMR), the nation’s
leading manager and provider of medical transportation. For more
information, visit the Access2Care

About Lyft

Lyft was founded in June 2012 by Logan Green and John Zimmer to improve
people’s lives with the world’s best transportation. Lyft is the fastest
growing rideshare company in the U.S. and is available in more than 300
cities. Lyft is preferred by drivers and passengers for its safe and
friendly experience, and its commitment to effecting positive change for
the future of our cities. For more information, visit


American Medical Response
Kim Warth, 303-495-1233