Banking on the new is even easier

America’s most popular banking portal gets a new look and feel

NEW YORK–(BUSINESS WIRE)–Chase today announced the launch of its redesigned website,,
making it faster, simpler and more personalized for the bank’s customers.

Chase is rolling out the new account features behind the sign-in to
millions of customers across the U.S. in the next few weeks and will
bring all 33 million regular users to the new site later this year.

“Customers continually seek easy ways to access their accounts, so we’re
making it easier for customers to bank their way,” said Gavin Michael,
Head of Digital for Chase. “We’re excited to bring the look and feel
that customers love on the new home page
to behind the sign in experience.”

The new site – available in both English
and Spanish
– provides a consistent experience across desktop and tablet devices.

The new features of – redesigned for the first time in 10
years – make it easier for customers to:

  • Check your messages: See personalized messages about accounts
    and upcoming payments – in one place.
  • Cut to the Chase: Get a snapshot of all their accounts on one
    page as soon as they sign in. And customers can click on different
    tiles to adjust their details and account view.
  • Navigate with ease: The side menu is accessible as customers
    move around the site.
  • Have it your way: Customers can put their most-used accounts
    front and center – and tell us how and when to send them statements
    and alerts.
  • Pay bills and friends: Pay bills, pay another person and
    transfer money all in one place. Customers can also check in on past
    and upcoming payments in a flash.
  • Find the answer: The new Search feature lets customers ask
    questions—and get answers in everyday language—right on the same page.
  • Learn more: Customers can visit Help & support to view videos,
    tooltips and links to guide their experience in the new

Chase continues to enhance the site and other channels as more customers
take advantage of digital banking’s convenience.

For more information, visit

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan
Chase & Co. (NYSE: JPM), a leading global financial services firm with
assets of $2.3 trillion and operations worldwide. Chase serves nearly
half of America’s households with a broad range of financial services,
including personal banking, credit cards, mortgages, auto financing,
investment advice, small business loans and payment processing.
Customers can choose how and where they want to bank: 5,400 branches,
17,000 ATMs, mobile, online and by phone. For more information, go to


Lauren Francis, 212-270-4435
Miller, 212-270-3762