CellTrak Announces a New Way for Home and Personal Care Agencies to Train Their Workforce

New CellTrak LearningManager™ software enables agencies to provide
high-quality structured training to field and office staff via desktops
and mobile devices.

SCHAUMBURG, Ill.–(BUSINESS WIRE)–#evv–CellTrak Technologies, provider of the industry’s top Care Delivery
Management solution used at over 4,000 home care agency locations in the
US, Canada and the UK, today announced CellTrak LearningManager,
software and content that enables agencies to easily provide and manage
high-quality structured training on CellTrak’s software via their
desktops or mobile devices.

“It’s a challenge for providers to keep up with training new staff,
especially caregivers who rarely come into the office,” stated Mark
Battaglia, CellTrak’s CEO. “Ineffective or delayed training means
risking the quality of care delivered, and customer and employee
satisfaction. It also means lower productivity. Classroom training is
expensive to manage and conduct. The timing of turnover, frequent
software updates, and the time and expense for staff traveling to the
office for training, all contribute to the cost. CellTrak
LearningManager makes all of those issues a thing of the past. It
includes a full set of high-quality training videos on the use of
CellTrak’s software for caregivers and office staff, and easy-to-use
features and reports for establishing and monitoring your program. The
videos support fast adoption by covering what to do and providing
context on why to do it. Staff members can view videos anytime on their
mobile device or computer. With CellTrak LearningManager, everyone is
trained more quickly, caregivers can spend more time caring for people
and deliver quality care more consistently, office staff can work more
efficiently, and supervisors can easily monitor who has made the time to
view content and to identify coaching opportunities.”

When providers rollout the CellTrak Care Delivery Management solution,
LearningManager is included and available to field and office staff.
Time and costs are saved when new staff members in the field or at
branch locations can be up and running without having to come to the
home office for training. Supervisors can assign role-specific
curriculum, easily monitor the progress of each user, determine
comprehension of materials, and quickly identify coaching opportunities.
Staff members can access LearningManager at any time to review training
content and for other reference information, which helps the provider
get the highest return on its investment in CellTrak. Plus, the training
provided is consistently delivered and on the latest version of the
software, and current staff members’ time is not taken up with training
others. Next Spring, providers will have the option to use
LearningManager to provide other content of all types to their staff
members.

About CellTrak

People receive exceptional health care in their home or community
when their care providers use CellTrak’s Mobile Health solution. Home
care, hospice, and community care agencies in the US, Canada, and the
UK deliver higher quality care, communicate more effectively, improve
compliance, reduce costs, and increase productivity with CellTrak.
Today, CellTrak’s complete, integrated software-as-a-service solution
supports one million visits per week, facilitating care delivery and
real-time field force management, automating data collection, and
providing information for business and care optimization. It includes
apps for all types of caregivers that run on the leading mobile devices;
portals for efficient, coordinated care delivery by a distributed
workforce; interfaces to EHRs and back office systems; and services to
support adoption and optimization. For more information, visit 
www.celltrak.com.

Contacts

CellTrak Technologies
Lynn Zimmerman
Director of Marketing
847-908-2918