Maintains Position as World’s Fastest-Growing Hospitality Company
Creates Nearly 20,000 New Hotel Jobs Worldwide in 2016, Projected to
Add 25,000 more in 2017
MCLEAN, Va.–(BUSINESS WIRE)–2016 was an extraordinarily impactful year for Hilton (NYSE:HLT), which
achieved record pipeline and net unit growth, accomplished its most
successful brand launch with Tru by Hilton and maintained its position
as the fastest-growing hospitality company. It also completed the spin-offs
of Park Hotels & Resorts and Hilton Grand Vacations, creating three
pure-play businesses that will lead their respective segments with
tremendous growth potential.
“For nearly 100 years, one name has stood for hospitality: Hilton. And
it’s for this reason that we continue to build on our success and expand
at a rapid rate,” said Christopher J. Nassetta, president & CEO, Hilton.
“As the result of our spin-offs, Hilton is a more simplified, focused
and resilient business, which allows us to offer even more exceptional
experiences to our guests, extensive opportunities to our Team Members
and premium returns for our hotel owners and shareholders.”
Hilton’s major highlights in 2016 include:
Global Development Highlights
Held its position as the fastest-growing global hospitality company on
an organic net unit growth percentage basis.
Grew its pipeline to a record of more than 300,000 rooms, with more
than one in five hotel rooms under construction globally destined for
Hilton brands, which is 4.5 times Hilton’s existing share of global
rooms. Four of Hilton’s brands make up the top five brands in the
industry under construction globally.
Approved 106,000 new rooms, started construction on 76,000 rooms and
delivered net unit growth of 45,000 rooms, representing 6.6 percent
growth of the managed and franchised portfolio.
Opened nearly one property a day (a total of 354 properties) and
expanded its footprint across five new countries (Philippines,
Armenia, Montenegro, Estonia and Morocco) for a total of 104 countries
Launched its 13th brand – Tru by Hilton – which has become
the fastest-growing new brand in company history and we believe the
most successful new-build hotel brand in the industry, with nearly 400
deals now signed or in progress.
Welcomed 150 million guests to its nearly 4,900 owned, managed and
Created nearly 20,000 new hotel jobs worldwide as a result of opening
managed and franchised properties across its portfolio.
Grew the HHonors loyalty program by 9 million members for a total of
nearly 60 million members, accounting for 55 percent of total room
of the “World’s 25 Best Multinational Workplaces” by Great Place
to Work®, as well as one of Fortune’s
“Most Admired Companies” and Boston
Consulting Group’s “Most Innovative Companies.”
Regional Development Highlights
Americas: For the second consecutive year, Hilton delivered a
record number of approvals across the region – signing more than 600
deals, representing approximately 73,000 rooms.
Europe, Middle East and Africa: Hilton closed the year with
almost 100 new approvals (approximately 16,500 rooms) including its
first properties in Lithuania, Latvia and Serbia.
Asia Pacific: Hilton had a record-breaking year for
approvals with the signing of nearly 17,000 rooms. Greater China alone
also had a banner year with nearly 60 deals (more than 12,000 rooms)
signed, including the first two Curio – A Collection by Hilton and
Canopy by Hilton hotels. Hampton by Hilton opened seven hotels and
signed 30 hotels in China through its partnership with Plateno Hotels
Luxury and Lifestyle: Hilton’s luxury and lifestyle portfolio
continues to grow. Waldorf Astoria Hotels and Resorts has 26
properties open and 12 new hotels in the pipeline, including the
Astoria Beverly Hills and recently signed Waldorf
Astoria San Francisco properties and Conrad Hotels & Resorts
has 29 properties with the recent openings of the Conrad
Chicago and Conrad
Xiamen along with 21 in the pipeline. Canopy by Hilton opened
its first hotel, Canopy
by Hilton Reykjavik City Center in Iceland, and the brand has an
additional 29 properties in the pipeline.
Full Service: Hilton Hotels & Resorts has one of the
largest pipelines of any upper upscale brand. In 2016, the brand
opened hotels in strategic markets including Hilton
Brooklyn New York, Hilton
Cleveland Downtown, Hilton
Podgorica Crna Gora in Montenegro, Hilton
Bali Resort and Hilton
Edinburgh Carlton. Curio – A Collection by Hilton has
rapidly grown to more than 30 upper upscale hotels with 7,000 rooms
around the globe since its 2014 launch with locations that include
some of the world’s most sought-after destinations such as Reichshof
Buenos Aires and Gran
Hotel Montesol Ibiza. DoubleTree by Hilton expanded in key
markets including DoubleTree
by Hilton London Kingston Upon Thames, DoubleTree
Resort by Hilton Fiji and DoubleTree
by Hilton Hotel Mexico City Santa Fe.
Focused Service: Hilton Garden Inn and Hampton by
Hilton continued their strong development presence across all
regions. Hilton Garden Inn celebrated its 700th hotel
opening in Downtown
Asheville, N.C. and opened in its 50th state with the Kauai
Wailua Bay and Waikiki
Beach locations, in addition to opening in six new countries. The
largest brand within the portfolio, Hampton by Hilton, successfully
entered all 50 states with the opening of the Oahu
Kapolei location and continued its rapid international growth,
including the opening of the flagship hotel in Guangzhou
Zhujiang New Town. Tru by Hilton launched a year ago and
now has nearly 400 deals signed or in progress and will open its first
hotel in the first half of 2017.
All Suites: In 2016, Hilton’s All Suites category reinforced
its position as an industry leader, celebrating the opening of its 750th
property and closing the year with more than 500 hotels in the
pipeline. Embassy Suites by Hilton, which has the largest upper
upscale new build pipeline in the U.S., announced the upcoming Embassy
Suites by Hilton New York Midtown Manhattan and Embassy
by Hilton Riyadh King Fahd Road, the brand’s first property in the
Middle East. The brand also signed two new hotels in Canada, Embassy
Suites by Hilton Montreal Airport and Embassy Suites by Hilton
Toronto Airport, and the brand’s first property in Aruba, Embassy
Suites by Hilton Aruba Resort. Homewood Suites by Hilton and Home2
Suites by Hilton celebrated the opening of their 400th
and 100th properties respectively.
HHonors app, the company’s award-winning guest-loyalty program
app, has been downloaded more than 3.6 million times (downloaded every
8 seconds) and is the highest rated travel app in the Apple App Store.
check-in with room selection, the hospitality industry’s
first-and-only way for travelers to check in and select the exact room
they want, is available worldwide at more that 4,700 hotels and has
been used more than 22 million times since it launched in the summer
of 2014. It is currently used at a rate of more than one million times
Hilton guests can now access their rooms through the Hilton HHonors
app via Digital
Key functionality, currently available in 750 hotels. Hilton will
continue to build on this industry-leading capability, with an
additional 2,500 hotels around the globe expected to offer the service
by the end of 2017.
Great Place to Work Highlights
Earned the following workplace recognitions:
Great Place to Work® recognized Hilton as one
of the World’s 25 Best Multinational Workplaces. Hilton also
ranked in all 14 country lists where it was eligible in 2016
including ranking #1 in China, Turkey and Saudi Arabia.
Great Place to Work® and Fortune named Hilton as one
of the 100 Best Workplaces, Best
Workplaces for Women and Best
Workplaces for Millennials.
- Great Place to Work® recognized Hilton as one
Led the charge in addressing the challenge of global
youth unemployment, by connecting, preparing or employing more
than 150,000 young people.
Achieved its Operation:
Opportunity goal two years early, hiring 10,000 U.S. military
veterans and their family members in just three years.
Developed a workplace culture that attracts the best talent by
introducing unique benefits such as:
Joined 28 other leading businesses, including Apple, Coca-Cola,
Facebook and General Motors, in signing the White
House’s Equal Pay Pledge.
Included on Newsweek’s
“Top Green Companies in the U.S.” list and Forbes’
“The Just 100: America’s Best Corporate Citizens”
*Industry data from STR Global
Hilton (NYSE:HLT) is a leading global hospitality company, with a
portfolio of 14 world-class brands comprising nearly 4,900 properties
with more than 796,000 rooms in 104 countries and territories. Hilton
is dedicated to fulfilling its mission to be the world’s most hospitable
company by delivering exceptional experiences – every hotel, every
guest, every time. The company’s portfolio includes Hilton Hotels &
Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts,
Canopy by Hilton, Curio – A Collection by Hilton, DoubleTree by Hilton,
Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden
Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2
Suites by Hilton and Hilton Grand Vacations. The company also manages an
award-winning customer loyalty program, Hilton HHonors®. Hilton HHonors
members who book directly through preferred Hilton channels have access
to benefits including an exclusive member discount, free standard Wi-Fi,
as well as digital amenities that are available exclusively through the
industry-leading Hilton HHonors app, where Hilton HHonors members can
check-in, choose their room, and access their room using a Digital Key.
Visit news.hiltonworldwide.com for more information and connect with
Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.