Improving Care for Chronic Illness

Experts, Patient Advocates at “Better Together Health” Convening
Recommend Payment Reform, Digital Technology, and Standard Quality
Measures; Keynote Sen. Johnny Isakson Calls for Focus on Wellness and
Disease Prevention

WASHINGTON–(BUSINESS WIRE)–#accountablecare–With a new Nielsen
Strategic Health Perspectives
study showing that people with chronic
illnesses get only slightly more care coordination than other patients,
participants at the “Better
Together Health: Patient Expectations and the Accountability Gap

convening on June 15 shared solutions for improving care and patient

The event was sponsored by the Council
of Accountable Physician Practices
(CAPP), a coalition of leading
integrated multi-specialty medical groups and health systems across the
U.S. and the Bipartisan
Policy Center

”Today, half of Americans live with a chronic condition,” said Robert
Pearl, M.D., Chairman of CAPP, and CEO of The Permanente
Medical Group
and the Mid-Atlantic
Permanente Medical Group
. “The challenges for American health care
are to prevent chronic illnesses in the first place, intervene early to
avoid complications, and use 21st century technology to support patients
throughout their lives. Multi-specialty medical groups with strong
physician leadership can accomplish each of these better than the rest
of the nation, and the beneficiaries are their patients.”

Panelists discussed results from the Nielsen survey of over 30,000
American consumers and over 600 physicians, that revealed only about
half of Americans reported receiving patient care from coordinated care
teams and about one third have 24/7 access to care other than through
the emergency room.

Policy improvements suggested to support the continued development of an
effective integrated healthcare delivery system include improved EMR
interoperability, a movement toward paying for value and modernized,
patient-focused quality measures.

Event keynote speaker Senator Johnny Isakson, (R-GA), co-chair of the
Senate Finance Committee Chronic Care Work Group, reiterated the group’s
commitment to helping Medicare patients with chronic illnesses receive
the care coordination they need. “We must ensure that wellness and
disease prevention are top priorities for the next Administration,”
Isakson said.

Tim Gronninger, Deputy Chief of Staff at the Centers for Medicare and
Medicaid Services, spoke about new legislation designed to bring about
payment incentives to help support the adoption of integrated care.
Other panelists included:

  • Ceci Connolly, moderator, President/CEO, Alliance of Community Health
  • Karen Cabell, DO, Chief of Quality and Patient Safety, Billings Clinic
  • Regina Holliday, Patient Rights Activist, Artist and Author
  • Marc Klau, MD, Assistant Regional Medical Director, Southern
    California Permanente Medical Group
  • Leana Wen, MD, Baltimore City Health Commissioner

For the results of the Nielsen survey click here.
For the webcast of the press conference, click here.
For the webcast of the event, click here.

To learn more about physician leadership in the work to achieve
accountable care, and to receive updates on key healthcare issues,
follow CAPP on Twitter at: @accountableDOCS

About the Council of Accountable Physician

The Council of Accountable Physician Practices (CAPP), an affiliate of
the AMGA Foundation, is a coalition of visionary medical group and
health system leaders. We believe that physicians working together,
backed by integrated services, systems and data and technology, can
best shape and guide the way care is delivered so that the welfare of
the patient is always the primary focus. For more information, contact

About Nielsen

Nielsen Holdings plc (NYSE: NLSN) is a global performance management
company that provides a comprehensive understanding of what consumers
watch and buy. Nielsen’s Watch segment provides media and advertising
clients with Total Audience measurement services for all devices on
which content — video, audio and text — is consumed. The Buy segment
offers consumer packaged goods manufacturers and retailers the
industry’s only global view of retail performance measurement. By
integrating information from its Watch and Buy segments and other data
sources, Nielsen also provides its clients with analytics that help
improve performance. Nielsen, an S&P 500 company, has operations in over
100 countries, covering more than 90% of the world’s population. For
more information, visit


Scott Public Relations (for CAPP)
Joy Scott, 818-610-0270
Colamonico, 813-366-8217