FABRIANO, Italy–(BUSINESS WIRE)–Indesit Company S.p.A. announced today an ongoing corrective campaign to
remedy possible safety and quality issues with certain of its legacy
products. The campaign is focused on dryers sold under the brand names
of Hotpoint*, Indesit and Creda between April 2004 and
Following Whirlpool Corporation’s acquisition of the Indesit business in
October 2014, Indesit began working with Whirlpool’s global safety
experts in reviewing the Indesit product portfolio in accordance with
Whirlpool’s industry leading risk management systems and methodologies.
As part of that process, in 2015, Indesit engaged in thorough
investigations of incident reports associated with two of its dryer
production platforms. This led to Indesit reporting the issue to
regulatory authorities for consideration. These discussions determined
that corrective action of the affected dryers is required.
Indesit has implemented modifications at the point of manufacture to
ensure that dryers produced after October 2015 are not affected by this
issue. An outreach and service campaign is underway to modify products
that have already been sold. Consumers may continue to use the affected
dryers until they are modified through the outreach and service
campaign, provided they are not left unattended during operation. If
left unmodified, in some rare cases, excess fluff can come into contact
with the heating element and present a risk of fire.
We are now asking owners of Indesit, Hotpoint and Creda brands,
who have not had their appliances already repaired, to contact Indesit.
Indesit will arrange a service visit and modify the dryer in the
consumer’s home at no charge. We invite all consumers with an Indesit,
Hotpoint, Creda branded dryer purchased between April 2004 and
October 2015, to visit the dedicated websites http://safety.hotpoint.eu
or contact us at 0800 151 0905
*Whirlpool ownership of the Hotpoint brand sold in EMEA is not
affiliated with the Hotpoint brand sold in the Americas.
Company is subject to “direction and coordination” activity by Whirlpool
Indesit Company is an Italian company based in Fabriano, Ancona
province. It is one of the leading European manufacturers and
distributors of major domestic appliances (washing machines, dryers,
dishwashers, fridges, freezers, cookers, hoods, ovens and hobs) and a
leader in major markets such as Italy, the UK and Russia. Since October
2014 Indesit Company is part of the Whirlpool Corporation Group, the
number one major appliance manufacturer in the world, with approximately
$20 billion in annual sales, 100,000 employees and 70 manufacturing and
technology research centers throughout the world in 2014.