World’s #1 airport for international passenger numbers deploys NCR
Wayfinding kiosks to provide passengers quickest routes to terminals
DULUTH, Ga.–(BUSINESS WIRE)–NCR Corporation, the global leader in consumer transaction technologies,
today announced that the world’s leading international airport, Dubai
International (DXB), has enhanced its passenger experience with the NCR
Wayfinding solution integrated with Visioglobe, editing indoor map
management software. The integration allows passengers to scan boarding
passes at an NCR kiosk and view a map and recommended route to their
departure gates with the remaining time until the plane departs as well
as explore shop, dine and relax options in the meantime.
“In 2015, Dubai International served 78 million passengers. Many of
these travelers have never set foot in our airport, which can lead to
uncertainty around locating their departure gate as well as lack of
awareness on all the other fantastic lifestyle products and services we
have to offer,” said Matt Horobin, Dubai Airport head of digital media.
“Now, passengers can walk up to a kiosk and receive a personalized map,
along with expected walking time to any and every airport destination.
It’s a better travel experience.”
Passengers aren’t the only beneficiaries of the integration, according
to Visioglobe CEO, Eric Bernard.
“Travelers tend to feel more confident when they know where they’re
going and how much time they have to get there,” Bernard said. “This
leads to more spending at shops and restaurants along the way. The
traveler has a better airport experience while vendors generate
additional revenue. Moreover, passengers can reach their gate on time
and decrease flight delay departure.”
Additionally, airport staff can publish map, route, and point of
interest data to kiosk, web and mobile channels in a single step.
“Dubai International averages nearly two million kiosk interactions each
year, a number we expect to grow. As travelers continue to rely on
technology, Dubai Airports in partnership with NCR continue to provide
its customers a simple, attractive interface while offering airport
staff intuitive functionality for quick and easy map updates,” said Paul
Langenbahn, president, NCR Hospitality.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
Visioglobe® is a French SAS cofounded in 2007 by Philippe Poutignat and
Eric Bernard. The innovation of the start-up, help pedestrian navigation
inside indoor areas like malls, airports, office building and events.
The company provide VisioMapEditor software to build and manage dynamics
indoor maps, and visualization application on all platform, Visiomove
(for iOS and Android), VisioWeb (Website for all browser), and
VisioKiosks (for Kiosks). Visioglobe application is already used by the
biggest indoor areas in the world, like, Dubai Mall, Dubai Airport, Abu
Dhabi Airport, Mobile World Congress, all Unibail Rodamco European
malls, US Hospitals, and many offices buildings in partnerships with
Website : http://visioglobe.com/
Twitter : https://twitter.com/visioglobe