noHold Connects Its Own Albert With Amazon’s Alexa

MILPITAS, Calif.–(BUSINESS WIRE)–#Albert–noHold is excited to announce the availability of a connector that can
link SICURA™ QuickStart to Amazon’s Alexa. QuickStart empowers
non-programmers to create a bot (Albert) from any existing documents
such as, product manuals, employee manuals, training documents, etc.
Through the connector Albert can now easily turn a document into an
Alexa skill. For example, say you want to extend Alexa to answer
questions about your home. Today, to be able to achieve this goal, you
would have to be a programmer, or at least very technically savvy. With
Albert this is no longer the case. All you have to do is:

1. Create a document that contains FAQ’s about your home (i.e. where is
the main valve for the water? Where is the electrical panel?)

2. Use QuickStart to create an Albert by ingesting the document

3. Use the connector to link Albert to Alexa

From that moment on, you can say, “Alexa, ask Albert where the water
valve is?” and Alexa will answer back from the knowledge she obtains
from Albert. This can be a pretty useful system, especially if your
guests are accidentally flooding your home.

Other use cases involve creating an Albert/Alexa combination that can
answer questions in the boardroom, at a hotel concierge, in a company
lobby, at the post office, in a classroom, etc. The possibilities are

The next step is to take the connector from the lab and make it
available to everybody with the click of a button. Diego Ventura, CEO
and Founder of noHold said, “I am looking forward to the day when
everybody with a QuickStart account and an Amazon Echo will be able to
expand Alexa’s capabilities in minutes without having to be a
programmer. With a bit of luck, that moment is around the corner.”

About noHold, Inc.

noHold is a privately held company established in 1999 and is
headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the
acknowledged leader in Web based self-service solutions with a mission
to deliver real answers to real questions – real fast. Simple to use,
easy to implement and as close to human as you can get, noHold turns
automated customer support into cognitive customer interactions. noHold
customers include Cisco, Dell, Intel and a host of industry leaders.
More information can be found at
or subscribe
to noHold’s vlog to hear more from CEO, Diego Ventura.

All other product and service names are the property of their respective

Copyright © noHold Inc. 2017 Press Release


noHold, Inc.
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