ProperCare Partners with Seton to Launch Groundbreaking Program for Aging Adults

Pilot program assists aging adults and their families by helping
minimize hospital visits, securing best possible homecare at no cost to

AUSTIN, Texas–(BUSINESS WIRE)–ProperCare, expert advocates for aging adults, today announced they are
partnering with Seton Healthcare Family to launch a care management
pilot program to assist aging adults. This patient advocacy program aims
to give families and aging patients peace of mind by helping with safe
transitions home from the hospital, equipping patients with the
resources and support needed to recuperate at home. ProperCare also
expects to improve patient satisfaction by helping patients take full
advantage of commonly underused Medicare benefits and community
resources, at no cost to the patient.

ProperCare will utilize Seton’s clinically integrated network providers,
which includes skilled nursing facilities and rehabs, home health and
hospice to optimize their services post discharge. The cornerstone of
the program will consist of eight care management touch points to be
carried out through an elite team of multi-disciplined care

“We’re looking forward to working with Seton to identify the most
vulnerable of their elderly patient population and provide care
management services that help them recover to their full capacity at
home,” said Bill Wagenbaur, executive vice president and director of
post-acute transitions at ProperCare. “Many times, elderly patients
don’t have the support they need. We serve as surrogate family members
to advocate for them and ensure they have the best possible care plan in

ProperCare begins this partnership at three Seton hospitals: Seton
Northwest, Seton Hays County, and Seton Williamson County. The program
aims to provide services for 400 patients within six months and then
expand its outreach to more patients as the program grows.

“Seton is excited to be a part of this innovative geriatric initiative
pilot program with ProperCare,” said Whitney Power, trendwatcher and
communication strategist for Seton Healthcare Family. “We are thrilled
to be able to enhance and improve our patients’ experience with this
groundbreaking program.”

About ProperCare

Founded in 2007, ProperCare offers aging adults and their families
thoughtful solutions based on extensive experience and an objective
perspective. They are a team of leaders and experts in providing a
multi-disciplinary care management approach. ProperCare acts as a
surrogate family member and serves as the primary communications hub
with the goal of providing peace of mind for their clientele. For more
information, please visit the website at


for ProperCare
Rachel Hoffman, 512-371-8955