The Un-carrier delivers solution for the nearly 9 out of 10 wireless
customers who think ALL wireless plans should include taxes and fees
BELLEVUE, Wash.–(BUSINESS WIRE)–It’s here! Announced at CES 2017, T-Mobile (NASDAQ: TMUS) has flipped
the switch and gone all in with T-Mobile ONE. That’s right, T-Mobile ONE
now includes all monthly taxes, surcharges and fees. So, when a family
of four signs up to pay $40 each with autopay for the unlimited T-Mobile
ONE, they actually pay just that for unlimited wireless service—$40 per
person and not a penny more.
Research firm CivicScience recently surveyed more than 800 U.S. wireless
customers on behalf of T-Mobile, and the results don’t look good for the
A whopping 86 percent of respondents: “It is wrong for the price on
your monthly wireless bill to be more than the advertised price,” and
said, “wireless carriers should include taxes and fees in the prices
6 in 10 people (59 percent) said they believe the carriers make up
fees just to make more money!
All those taxes and fees have carrier customers feeling fed up!
72 percent of respondents equated getting hit with taxes and fees on
their wireless bill to getting “punched in the face” or “kicked in the
A full 68 percent admitted to wanting to “yell or kick things” when
their carrier bill unexpectedly changes.
And 23 percent said they get “angry,” “furious” or even “incensed and
outraged” when their bill unexpectedly changes.
Today, U.S. wireless customers have a choice—keep getting those
confusing, fee-filled bills (like Verizon’s $110 plan that actually
costs $210.70 on average for a family of four) or switch over to radical
simplicity with T-Mobile ONE, now all unlimited and all in with monthly
taxes and fees included. With T-Mobile ONE, the price advertised is the
price you pay every month. No surprises.
On top of that, T-Mobile ONE is now covered by the Un-carrier’s
Un-contract, so the customer—and only the customer—has the power to
increase the price they pay for T-Mobile ONE. Plus, with the new
T-Mobile KickBack, customers can get up to $10 back per line every month
they use 2GB or less. Now, T-Mobile ONE is perfect for everyone—whether
you need a little or a lot.
To get T-Mobile ONE with taxes and fees included and opt-in to KickBack
please visit https://www.t-mobile.com/
Video typically streams at 480p; tethering at max 3G speeds unless
you add ONE Plus Int’l. On all T-Mobile plans, during congestion the top
3% of data users (>28 GB/mo.) may notice reduced speeds until next bill
cycle due to data prioritization. $40/line for 4 lines when using
Autopay; see web or store for additional pricing. Limited time offers;
subject to change. Sales tax and regulatory fees included in monthly
service price. Indiana, Ohio, and Kentucky: see in-store materials for
specifics in your state. Kickback: Must make on-time
payments; must be active/in good standing when credit applied. Max $10
credit: promo lines priced <$10 will receive <$10 credit; free lines
ineligible. May not be combinable with all bill credit device offers.
See T-Mobile.com to learn more about Un-contract.
About T-Mobile US, Inc.
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining
the way consumers and businesses buy wireless services through leading
product and service innovation. The Company’s advanced nationwide 4G LTE
network delivers outstanding wireless experiences to 71.5 million
customers who are unwilling to compromise on quality and value. Based in
Bellevue, Washington, T-Mobile US provides services through its
subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.
For more information, please visit http://www.t-mobile.com.
T-Mobile US Media Relations