Thousands of Energy Customers Could Receive More Than 30 Percent in Energy Savings Through PG&E CARE Program

SAN FRANCISCO–(BUSINESS WIRE)–Pacific Gas and Electric Company (PG&E) has helped customers save more
than $7 billion on their energy bills through the California Alternate
Rates for Energy (CARE) Program. Currently, more than 1.4 million
income-eligible customers throughout Northern and Central California are
enrolled in CARE. However, an estimated 14 percent of eligible customers
are not signed up for the program and are missing out on significant
energy savings.

From Shasta to Santa Barbara County, more than 200,000 PG&E households
are eligible for the CARE Program, but are not enrolled. After signing
up for the program, combined gas and electric customers receive 30
percent or more in monthly savings on their energy bill; gas-only
customers receive 20 percent or more in monthly savings.


Top Counties with Most Eligible
Customers Not


Eligible Households
Not Enrolled

1. Sacramento       42,566
2. Alameda       19,957
3. Santa Clara       19,647
4. San Francisco       15,602
5. San Luis Obispo       14,992

“We understand that families need support for their monthly home energy
bill. We want the thousands of eligible customers not enrolled in the
CARE Program to sign up to get the relief that they need,” said PG&E
Senior Vice President and Chief Customer Officer Laurie Giammona.

Customers can apply for CARE online and, if they qualify, will begin
receiving the CARE program discount within the next billing cycle. Paper
applications also are available through numerous community agencies
throughout PG&E’s service area.

Customers already participating in the CARE Program can save even more
energy and money through the Energy Savings Assistance Program, which
provides enrolled customers with free energy-saving improvements to
maximize energy efficiency in their home.

Every year, the California Public Utilities Commission adjusts the
maximum qualifying income levels for CARE to reflect changes in the
federal poverty guidelines. CARE is funded through a rate surcharge paid
by all utility customers. These income limits may be adjusted each year
depending on inflation.

To learn more about the CARE Program, visit
To learn more about the Energy Savings Assistance Program, visit

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E
(NYSE:PCG), is one of the largest combined natural gas
and electric utilities in the United States. Based in San Francisco,
with more than 20,000 employees, the company delivers some of the
nation’s cleanest energy to nearly 16 million people in Northern and
Central California. For more information, visit


Ari Vanrenen, 415-973-5930